We offer express and standard shipping Australia wide via Australia Post.
Our shipping warehouse is based in Mitchell, Canberra, ACT.

Our express shipping delivers within 1 to 10 business days depending on how far your location is from our warehouse.
And our standard shipping delivers within 2 to 12 business days depending on how far your location is from our warehouse.

For order tracking information, visit this page and enter your tracking number: Order Tracking

To find your order tracking number, check your email inbox or login into your account here and find it inside the particular order.

If you still need assistance, you can contact us and we'll be happy to help you out. Find our contact information below.

 warehouse@adoretea.com.au  02 6156 9309  Wednesday to Sunday | 10am to 5pm

Important Note:

If you are not available to receive your parcel when it is out for delivery, Australia Post will send you an email with options to leave the parcel in a safe place or have it held at your local post office for collection, whichever is most convenient for you.

If no action is taken and the parcel is returned to our warehouse, the return shipping cost will need to be covered by the customer. This cost will be adjusted in the refund amount or added to the re order total.

We thank you for your utmost kind understanding.