This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes, most of our teas are Gluten-free, Dairy-free and Vegan, making them a perfect choice for people with dietary restrictions.

Visit the product page for detailed information on each item.

Yes, we are committed to sustainability. Most of our products come in Eco-friendly packaging, designed to reduce waste and minimize our environmental impact.

We ensure our tea sourcing is not only sustainable but also environmentally friendly, supporting ethical practices and a healthier planet.

While we don't offer international shipping yet, we proudly deliver across all of Australia.

Express Shipping: 1-4 Business Days
Standard Shipping: 2-10 Business Days
Depending on far the delivery address is from Canberra, ACT since that's where our warehouse is.

You can track your order on our Tracking Page.

Many of our teas are certified organic and/or sourced from farms that follow pesticide-free practices. Look for the 'organic' label on our product pages to confirm.