This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes, most of our teas are Gluten-free, Dairy-free and Vegan, making them a perfect choice for people with dietary restrictions.

Visit the product page for detailed information on each item.

Yes, we are committed to sustainability. Most of our products come in Eco-friendly packaging, designed to reduce waste and minimize our environmental impact.

We ensure our tea sourcing is not only sustainable but also environmentally friendly, supporting ethical practices and a healthier planet.

While we don't offer international shipping yet, we proudly deliver across all of Australia.

Express Shipping: 1-3 Business Days
Standard Shipping: 2-5 Business Days
Delivery to Western Australia may take slightly longer.

All timeframes are based on business days.

Many of our teas are certified organic and/or sourced from farms that follow pesticide-free practices. Look for the 'organic' label on our product pages to confirm.